Privacy Policy

This site belongs to The Loan Advisors, LLC, a mortgage broker licensed in Florida and Georgia. Inquiries are handled by Jorge A. García, NMLS #1595619 (company NMLS #2428996).

Address: 13595 SW 134th Ave, Suite 206, Miami, FL 33186. Phone: 305-363-1205. Email: info@asktla.com.

What you give us: your name, email, phone number and the answers to the questionnaire (the state and city of the property, its approximate value, what you still owe, what you want the funds for, how your credit is, and similar questions depending on your case).

What is collected simply by visiting: which pages you open, which question you are on, how long you spend on each one, whether you go back, your device type, your browser language, which website you came from, and the parameters an ad link carries.

Your approximate IP address, from which we only derive your state in order to show you cities in your area. We do not store your IP in the clear.

We do not ask for your Social Security number, bank accounts or documents here. If you go on to apply for a loan, that information is collected later through the secure channels of the loan process, not through this site.

To prepare the estimate you request and to contact you by phone, text or email.

To understand how the form is used and improve it: if a question is abandoned or takes a long time to answer, it is badly written.

To measure whether our ads work and what each inquiry costs.

With the providers that help us operate: our CRM, where your inquiry is recorded so we can handle it; the analytics platforms that measure the funnel; and the service that sends the emails with your estimate.

With advertising platforms, to measure the results of our ads: Meta (Facebook and Instagram) and TikTok. Your name, email and phone number are always sent to them hashed, never in the clear, and only so they can recognize that the inquiry came from one of their ads.

That is sent both from your browser and from our server. It is the same data by two routes, so measurement is not lost when a blocker cuts one of them; nothing different is sent twice.

With the professionals involved in the process if you decide to move forward: lenders, appraisers, title and closing companies.

If your property is outside the states where we are licensed, we may refer you to a trusted professional in your area. We only do this so you can be helped, and we tell you when it happens.

We do not sell your personal information.

We use cookies and similar technologies, our own and from advertising platforms (Meta and TikTok), to remember your visit, measure the funnel and attribute ad results. We do not use cookies to build a profile of you outside this site.

If your browser sends the Global Privacy Control signal, we honor it: we stop storing the identifier that would let us recognize you across separate visits.

You can delete or block cookies from your browser. The form will keep working.

By giving us your details you agree that we may contact you by phone, text or email about your inquiry. Your carrier's rates may apply.

To stop receiving our emails, reply with the word STOP to any of them, or write to the address below. To stop receiving texts, reply STOP.

Your inquiry is kept for as long as it may be useful to assist you and for the period required by the rules applicable to mortgage activity. Funnel measurement data is kept in aggregate form for reporting.

You can ask us for a copy of the information we hold about you, ask us to correct it if it is wrong, or ask us to delete it where the law allows. You can also ask us to stop using it for advertising measurement.

To exercise them, write to info@asktla.com or call 305-363-1205. We will respond within a reasonable time and may ask you to confirm your identity first.

We protect information with reasonable measures, but no system is infallible: please do not send us documents or sensitive numbers by email.

This site is not directed to anyone under 18 and we do not knowingly collect their information.

If we change this policy, we will update the date above. If the change is significant, we will say so on the site itself.